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StoresOnline Receives Prestigious SSPA Award Service & Support Professional Association Recognize StoresOnline for Consumer Support OREM, Utah, October 8, 2007 - StoresOnline, a leading provider of eCommerce software and solutions for small businesses and entrepreneurs, was awarded the 2007 Service Excellence in Consumer Support Award by the Service & Support Professionals Association (SSPA). The award honors a company whose technical support operation effectively handles high volumes of inbound and outbound customer interactions, with an emphasis on problem avoidance, Web and voice self-service and streamlined incident handling. Founded in 1989, SSPA has grown to become the largest and most influential industry trade group for technology service and support professionals. Its nearly 200 member companies represent tech support, field service and customer relations organizations around the globe. “Traditionally, the SSPA Service Excellence award winners have set the standard for the industry by delivering world-class, value-added service and support to their customers,” said Stephen Smith, executive director of SSPA. “This year’s group of winners was no exception and the dedication of these organizations continues to impress us.” "StoresOnline’s top priority is exceptional customer support as we provide e-commerce solutions for businesses and entrepreneurs," said Robert Schow, vice-president customer operations, StoresOnline. "This award demonstrates our commitment to provide customers with the best support in the industry.” About the SSPA |
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